Central and Eastern Europe will maintain a healthy growth pace in 2019

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UniCredit hosted a workshop dedicated to the perspectives on and expectations for the CEE region based on its
expertise, strategic research and ongoing monitoring of CEE markets during the annual Euromoney Forum. Please
see below further details on the themes discussed.

ECONOMIC GROWTH IN CEE WILL LIKELY MAINTAIN A HEALTHY PACE IN 2019

The EU-CEE countries have the potential to outperform other EM regions thanks to CEE’s lesser reliance on foreign
capital inflows, larger scope for fiscal stimulus, looser financial conditions, access to EU funds and the positive
impact of falling commodity prices. Slovakia, Bulgaria and Hungary will show the most solid GDP growth in
2019 within the region. The main constraints for CEE economic growth are: tightening labour markets, especially
in the Czech Republic and Hungary, and a possible hard Brexit, which would be damaging due to new trade barriers
that can dampen both CEE exports and investments. Slovakia and the Czech Republic are the most vulnerable CEE
markets in relation to Brexit headwinds. Russia and Turkey may follow different trends as was the case in 2018.

THE DRIVERS OF GROWTH: CONSUMPTION, FDI, EU FUNDS AND DIGITAL TRANSFORMATION

Domestic demand, and especially consumption, driven by low unemployment and higher wages, will be the main
sources of growth for CEE economies while export will be subject to a possible cyclical slowdown over the next few
years.

Foreign direct investments, which have historically been one of the main drivers of the region’s economic
transformation – especially in terms of technology and knowledge transfer – will remain important although less
than in the previous decade. In some sectors, CEE became the manufacturing arm of Western Europe with FDI gradually changing its scope to focus on more advanced industries, increasingly involving also the service sector.
The FDI over GDP ratio remained above around 2.5 per cent during 2016-18 and is expected to stay at similar level
for the next few years. The role of international companies operating in the region stays relevant: the value-add
from foreign companies is more than 40 per cent of the total value-add (a proxy of GDP) for countries such as
Hungary, Slovakia, Romania and the Czech Republic, which are also the most integrated within the European value
chain.

FDI is further complemented by the contribution from EU funds in the CEE countries that belong to the Union. EU
funds represented 2.9 per cent of GDP on average in the period 2014-20 (EUR 150 billion for EU-CEE excluding
Poland) with 2019-20 being the most important years in terms of the absorption of the funds.
Digital transformation presents additional opportunities for growth in the region. Internet penetration in CEE
countries increased by 20 per cent since 2010 and is now close to 75 per cent of the population, in terms of
individual using internet. Mobile penetration in CEE Countries is at 120 per cent, in terms of Mobile subscriptions
per 100 inhabitants. These metrics in CEE countries are comparable to most Western European markets, but having
had a higher speed of convergence in the last years.

SIGNIFICANT LONG TERM POTENTIAL IN CEE BANKING

Lending growth is expected to be rather strong in the CEE banking sector in 2019, around 4-4.5 per cent (CEE excl.
RU and TK) with Retail lending – driven by higher disposable income, low unemployment, higher consumption –
growing more than Corporate Lending. The increased interest in Retail banking over the last years is also visible
when looking at the strategies of banks in terms of synergies with other business areas – such as insurance, asset
management, leasing – and partnerships more generally. Lending by simplifying and streamlining the credit
processes (i.e. consolidating platforms across multiple lending channels, optimising credit risk analysis) and via
digitalisation (to improve the overall customer experience and channels) to offer customised options in terms of
products and delivery still has some space for growth for CEE banks.

The current lending cycle is different from the past as the liquidity positions of CEE banks have improved and the
situation in terms of credit quality is not comparable to the past (NPL ratio moved from 14 per cent in 2014 to 5 per cent in 2018 on average for CEE excl. Turkey and Russia).

In addition to healthy economic growth, the long term potential for CEE banking is also visible in the low banking
penetration in terms of the loans to GDP ratio. While many eurozone countries have a loan/GDP ratio of more than
100 per cent, all CEE markets currently have a ratio lower than 70 per cent with Romania, Hungary, Serbia and
Russia even lower than 50 per cent. Furthermore, the low loan/deposit ratio, significantly lower than some years
ago (all CEE markets apart from TK have a L/D ratio below 100 per cent with most CEE markets – namely the Czech
Republic, Hungary, Bulgaria, Romania, Slovenia, Croatia and Russia at around 70-75 per cent) also adds to this
potential as well as digital banking penetration. Regarding the latter, there is currently a lower level of digital
banking use in CEE, but it is increasing fast. The use of internet banking more than doubled between 2010 and 2017 in the Czech Republic, Hungary, Turkey, Serbia, Romania and Bulgaria. It has also consistently been significantly
higher than the use of internet for online purchases in the region.

Going forward, the CEE banking sector will see the continuation of improvements in efficiency, the clean-up of the
loan portfolio and more focus on revenues and growth. The race for market share continues and there is also room
for M&A. In terms of banking revenue over previous years, net interest income (NII) has been recovering from the
low levels of 2015-16 and in 2019 it is expected to make up two thirds of the revenues in the CEE banking sector.
Costs are also increasing, feeling the pressure from wages, however the cost / income ratio is expected to remain
stable in 2020-23 and not replicate the strong improvements seen in recent years. The cost of risk, in terms of LLP
over gross lending, is expected to stay very low (at 77bps for CEE excl. RU&TK), but to “normalise” gradually. The
improved asset quality – lower NPL translating into lower LLPs – has been the main driver of profitability in the last years: the profitability for CEE markets has been constantly growing year on year in 2013-17. The return on equity, for instance, is currently around 10 per cent at the banking system level (CEE excl. TK and RU) and is expected to remain at such levels.

“The economic progress in CEE in the past two decades has been remarkable. The CEE region is also well banked,
highly liquid and characterised by a high level of competitiveness across all jurisdictions. With our solid leadership position and strong commitment to the region, UniCredit will continue to support the economic growth of the CEE markets in which we operate. The CEE division is and will continue to be the core growth engine of the Group,” said Carlo Vivaldi, Head of CEE Division at UniCredit at the annual Euromoney Forum.

“The fast-changing business environment and challenges imposed by the digital landscape alongside the need to
constantly improve customer experience have become one of the most important areas for companies to invest in.
In today’s competitive market, these are imperative for market leaders as customers expect their financial service
providers to keep up with the pace of change. As a result, the interactions clients have with their bank are
increasingly characterised by a growing degree of automation through digital processes,” added Andrea Diamanti,
Head of CEE CIB and PB at UniCredit.

2018 witnessed strong M&A activity in the CEE banking sector. Last year saw the ongoing orderly exit of Greek
banks from South Eastern European markets, the consolidation in Russia among state banks under the guidance of
the Central Bank and the announced privatisations in Slovenia and Serbia. Following a dynamic 2018, we would
expect to see similarly strong market activity in 2019 driven by the South Eastern European markets thanks to deals
and IPOs that have already been announced, reduction of risk exposures by some regional groups, and as a result of
privatisations in certain countries (i.e. Slovenia and Serbia).

CEE REGION – A KEY GROWTH ENGINE FOR UNICREDIT

“CEE continues to be an important growth engine for the Group with a further strengthened leadership position and
continued strong client growth in 2018. We are the largest lender in the CEE region (EUR 64.2 billion7) with 11.7 percent market share in lending and solid growth in the last 5 years. UniCredit is ranked as #1 in CEE overall in terms of total assets, and in the top 5 in most individual CEE countries10”, said Carlo Vivaldi, Head of CEE Division at UniCredit.

UniCredit’s customer base in CEE is constantly growing towards the target of 2.6 million net new customers by the
end of 2019. The quality of the portfolio is also improving, with the ratio of gross NPEs reduced by 229 basis points (to 6.5 per cent) in 9M18 when compared to 9M17.

As a result, the return on allocated capital stands at 15.7 per cent in the first nine months of 2018, once again
underlining the strong profitability of the CEE division. Furthermore, mobile banking users are expected to grow from 38.2 per cent of all customers in 3Q2018 to 47 per cent over the next year.

UniCredit’s success in the region is based on its solid franchise – one of the largest and most diversified in CEE – with strong local coverage and relationship management and the ability to leverage global product lines, “best-in-class” services and the know-how of the Group to best serve its customers. UniCredit’s market position in CEE provides local banks with a substantial competitive advantage thanks to strong brand recognition, access to international markets, sharing of best practice and significant economies of scale.

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