Kruna Gavović Marketing and Academy Director at TMS CEE and CEO at The Lean Six Sigma Company CEE: Facilitating organizations to excel in what they do

From one small office with one employee, over these 20 years we have developed and grown into what TMS CEE is today – a company with 25 employees and over 2,000 satisfied clients

Exactly twenty years ago, TÜV Bayern Sava Representative office Belgrade has started to exist. It was the forerunner of today’s TMS CEE. With Kruna Gavović Marketing and Academy Director at TMS CEE and CEO at The Lean Six Sigma Company CEE, we talked about the path of development of TMS CEE, but also about her personal path of success.

Kruna Gavović Marketing and Academy Director at TMS CEE and CEO at The Lean Six Sigma Company CEE

TMS CEE is celebrating 20 years of business in Serbia. What can you say about this period and today?

Our company has changed a lot in these 20 years. From one small office with one employee, over these 20 years we have developed and grown into what TMS CEE is today – a company with 25 employees and over 2,000 satisfied clients. Today, we provide certification services under both German (DAkkS) and Serbian (ATS) accreditation, and we are able to adapt the services to the requirements and needs of the clients both in the country and abroad.

Trends related to certification have also changed significantly – back to twenty years ago, there were just several certification bodies in Serbia, but today that number is many times higher. Also, the number of different standards has increased significantly and the requirements for standards are very complex today.

Besides that TMS is the certification body for exclusive Family Friendly Enterprise certification, TMS has also become a certification body for GSES – Global Sustainable Enterprise System. Can you tell us a bit more about that type of certification?

That’s right. For years, we have been the proud holder of an exclusive license for Family Friendly Enterprise certification, which has been a highly demanding type of certification in the last years, because many companies have become aware of how important it is to invest in their employees and their work-life balance. This year we also became a certification partner of GSES – Global Sustainable Enterprise System, which is a leader for ESG RATING & CORPORATE GOVERNANCE. Our extensive experience in the fields of certification, ESG and CG has enabled this significant partnership, which only a few certification bodies currently possesses in the world. For TMS, it is a step towards the latest and highly valued trends in company rankings. Our and GSES’s clients will be able to receive these exceptional services and join the club of the most successful companies.

It must be a great challenge to work in multiple positions – as Marketing, PR and Academy Manager at TMS and as Director of The Lean Six Sigma Company CEE. How do you achieve that?

It is more of a challenge than I ever could imagine – marketing of the portfolio of several hundred services under the strictest standards of communication and corporate compliance of a huge international company. In TMS line of business, there is no such thing as flat uniform marketing communication.

On the other side, The Lean Six Sigma Company from Rotterdam developed itself into the leading global provider of Lean and Six Sigma training. TLSSC is active in more than 25 countries across the globe and offers 17 different Lean and Six Sigma courses in the native language of each country. Our ambition is to facilitate organizations to excel in what they do and our focus is on knowledge transfer through training, workshops and coaching.

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