A closer look at Serbia’s leading private healthcare network
MEDIGROUP
Behind the largest private healthcare network in Serbia stands a system that demonstrates, day after day, why MediGroup has become synonymous with trust, precision, and a new generation of medical standards.
MediGroup exemplifies how true strength in modern private healthcare arises from balancing top-tier medical expertise, organizational precision, and full accessibility for every patient. As a system that has strategically expanded its network and continuously set new benchmarks in private healthcare, MediGroup today integrates 17 health centers and polyclinics, 3 special hospitals, a General Hospital, 4 diagnostic centers, and a fully connected network of laboratories, forming a unified ecosystem across the entire country.
Digitally connected, Human-centered
MediGroup is an integrated healthcare system that manages thousands of medical procedures, consultations, and analyses every single day with the precision expected from a market leader. Every stage of the patient journey – from scheduling to treatment completion, is designed to ensure maximum efficiency, safety, and continuity of care.
With a network that links thousands of specialists, appointments, and diagnostic processes daily, MediGroup has an operational model that manages the most valuable resources in modern medicine: patient time, diagnostic accuracy, and speed of response.
“When someone chooses MediGroup year after year, it means they recognize a system that operates seamlessly – from organization to the way we approach each patient. Our goal is for every visit to be an experience of safety and trust,” says Gorana Miletić, Health Center Manager.
Dedicated teams enable fast results and simple scheduling, while enhancing patient experience through monitoring their needs daily. When needed, a patient will have a personal navigator responsible for ensuring that every step is clear and fully adapted to their needs.
A hospital performing 6,000 surgeries annually
More than 120,000 patients pass through the MediGroup General Hospital each year, where over 6,000 surgeries and more than 175,000 medical procedures are performed.
“Behind these numbers is a team of top specialists covering nearly all surgical disciplines — general, digestive, neurosurgery, gynecology, obstetrics, spinal, urology, and orthopedics. Our focus is simple: outstanding medical quality and patient satisfaction” emphasizes Professor Dr Slavko Matić, Director of MediGroup General Hospital.
The hospital is organized to respond at any moment – 24 hours a day, 365 days a year. It applies the highest safety standards and operates with equipment that ranks among the most advanced in the region: 3T and 1.5T MRI scanners, multislice CT units, angiography suites, next-generation laparoscopic systems, and fully digital operating theaters.
“In our work, everything is measured by precision – but what patients remember most is care. Whether they come for a routine procedure or a complex surgery, we want them to feel safe, supported, and treated with humanity,” adds Professor Matić.
The heart of the system in a test tube: A laboratory that performs 4.5 million analyses annually
With more than 4.5 million laboratory tests performed each year across 80+ locations, MediGroup laboratories form the diagnostic backbone of the entire system.
“Our laboratories have a team of more than 50 specialists – physicians, biochemists, and molecular biologists, who personally stand behind every result. That is the guarantee of reliability and quality our patients count on,” says Vesna Kovačević-Jovanović, PhD, Head of MediGroup Central Laboratory.
The Central Laboratory operates as a precisely coordinated unit: from sample registration to the issuance of results, each stage undergoes multiple layers of control. Equipped with next-generation analyzers, the laboratory performs more than 1,500 different tests, including the most advanced in genetics and molecular diagnostics.
“Trust is not measured by numbers, but by every accurate, timely, and clearly explained result. Patients may not see everything happening behind the scenes, but they absolutely feel the trust we build,” adds Dr Kovačević-Jovanović.
When diagnostics becomes a synonym for accuracy
MediGroup diagnostic centers perform around 80,000 imaging procedures annually for more than 50,000 patients. Accuracy, expertise, and world-class technology have positioned the system as the most reliable private diagnostic partner in the country.
“We are equipped with the most advanced diagnostic technology, but what patients recognize above all is our approach. A radiologist is not just behind the screen — they speak to the patient, explain the findings, clarify the images. That human contact is what truly makes the difference,” says Professor Đorđije Šaranović, Head of Radiology at MediGroup General Hospital.
New-generation devices – 3T MRI scanners, low-dose CT units, and AI-enhanced ultrasound systems enable accuracy comparable to leading global clinics. If there is even the slightest uncertainty about a result, the scan is repeated with no additional cost to the patient.
“That is how we build trust. When a patient knows their diagnostics are precise, it becomes the first step toward successful treatment,” adds Professor Šaranović.
MediGroup: comprehensive system and a trusted choice
MediGroup operates as a coordinated healthcare system in which clinical expertise, modern diagnostics, and organized workflows are a priority. The emphasis is on consistency, clear procedures, and protecting patients’ time and safety. Ongoing investment in staff development, technology, and integrated pathways supports stable service delivery across locations. This structure enables timely diagnostics, clearer clinical decisions, and smoother handovers between levels of care.
For patients, the result is a predictable process – from first contact to treatment completion. Within this framework, MediGroup continues to refine access, transparency, and day-to-day organization in line with current standards and real patient needs.
All Photos: MediGroup