Our clients did not get the chance to feel the consequences of the crisis on our cooperation and thus we once again confirmed that we are a good and reliable partner, with experience in most diverse and even crisis situations
Gebrüder Weiss is a company with a long business tradition that operates successfully even in the changed circumstances imposed by the coronavirus pandemic. It transports all types of goods by land, sea or air, from and to every continent. Their experts develop transport and logistics solutions for specific industries and customers, which allow for seamless connection of production, business and transport processes. They increase efficiency, lower customer costs and thus create a decisive advantage when it comes to market competition. We talked to Savo Ičević, Country Manager at Gebrüder Weiss Montenegro, about how such a successful company reacted during the pandemic, and what services it provides.
A difficult period caused by the coronavirus pandemic, which particularly affected transportation and logistics, is behind us. Tell us how it affected your business and how did you overcome the difficulties imposed by the pandemic?
Our infrastructure, logistics, management and other aspects of the company are sufficiently developed so that we can readily withstand the tectonic changes caused by the coronavirus in all segments of society and business. Nevertheless, our company not only successfully operated by adapting to changes in work, but we always found the right solution for our clients, and we even expanded our business given that our services were needed and significant in these circumstances.
Our clients never got the chance to feel the consequences of the crisis on our cooperation and thus we once again confirmed that we are a good and reliable partner, with experience in most diverse and even crisis situations. Gebrüder Weiss has always taken strict care of the safety and health of its employees so that no one could feel threatened in any way. We are proud of this and the results confirm our position. As a company with rich resources, we were determined to use the crisis caused by the coronavirus to develop and thus provide our customers with an even better service.
“Gebrüder Weiss has a wide range of services we provide to our clients worldwide”
We listened to the market, made contacts, clients who were satisfied with our work gladly recommend us and this growth trend continued. We believe that the secret of success in any period is to rely on a proven recipe: reliability, transparency, efficiency and hard work.
There is no profit in the short run. You really have to support your words with actions, which is the case when it comes to our company. The clients have the opportunity to see this for themselves. Even in a small and turbulent market such as Montenegro, where it is not easy to find its place, we have managed to rise up and our values, which we have stated, have been recognized. This proves that business policy based primarily on work and continuous improvement must come to the fore. Of course, working at Gebrüder Weiss means developing creativity to meet the client’s needs. These are challenges that constantly guide you to grow as an employee, but they also support the growth of the entire company. For us, all employees are equally valuable and important links in the chain which exists to make us as efficient as possible.
Taking care of every employee, an atmosphere of fair and warm relations in the company, cooperation and communication are our imperative.
You provide a wide range of services, what do you offer your clients?
Gebrüder Weiss has a wide range of services we provide to our clients worldwide. The company provides transport services for all types of goods, on all meridians and with all means of transport – by road, air and sea, as well as logistics and forwarding services. Our company in Montenegro strives to respond to challenges by offering its customers appropriate and efficient logistics solutions. We always listen carefully to the needs of clients and offer them individual solutions according to their needs. We are a reliable and successful partner who has gained precisely such a reputation in the business environment and among clients in 10 years of doing business in Montenegro.
Among the services you offer, you also provide some special solutions, what exactly does that mean and does that set you apart from the competition or would you add something else?
Gebrüder Weiss is a world-renowned company that is present and operates successfully in all European countries and most countries of the world, either independently or through partner companies that must meet the standards of Gebrüder Weiss. This means that we have a highly developed company infrastructure, contacts and ideas that meet the needs of the most specific clients. In our work, we try to combine and apply efficiency, speed of service, precision, convenience and reliability. We take care of the smallest details, we leave nothing to chance, our employees are highly trained and we continuously invest in education, service improvement and we follow market trends.
“We have developed a range of E-services that would enable us, in these times of crisis, to achieve: better and faster delivery”
We can say without false modesty that we set high standards with this way of doing business, and that’s why we primarily compete with our previous results, which we surpass from year to year. The fact that we not only maintained a high level of service but also expanded our business in times of global crisis confirms that our efforts and efficiency are fruitful in this time as well.
The coronavirus pandemic accelerated the digitalization process and the development of new technologies, do you apply them in your business, how developed E-services and E-businesses are in your country?
We have developed a range of E-services that would enable us, in these times of crisis, to achieve: better and faster delivery, find new solutions, eliminate risky contacts and preserve the health of our employees as well as the health of our partners. In that sense, we use online programs through which clients can always keep track of the current status of their shipments as well as the time of arrival. We strive to develop our services towards better and more efficient solutions, and that’s why we are monitoring trends in the field of E-services and we are always among the first to apply them. The crisis has taught us that we can see it as a difficulty but also as a chance for new and further development.