Tijana Polak, IT Talent Acquisition Manager, ManpowerGroup Serbia: How does mindset influence employees’ performances?

Mindset determines how a person as an individual is dealing with problems and situations around itself. But it also has a huge impact on one’s performance in the business environment

Tijana Polak, IT Talent Acquisition Manager, ManpowerGroup Serbia

In the past few years, the Mindset has become a number one topic. Many relevant institutions and magazines are sharing insights on this. The truth is that it is an old story but in a modern context.

Today, we discuss about Mindset and its role in a corporative environment and how a mindset of a leader can increase productivity and profitability. Mindset determines how a person as an individual is dealing with problems and situations around itself. But it also has a huge impact on one’s performance in the business environment. If a person has a negative perception of himself or a low level of self-esteem, it is more likely that his performance is going to reflect that. Persons that believe in themselves show far better results in all stages of life (children in school, students at universities, and employees). Old news. But the big question here is how to impact someone’s mindset to make him more self-confident and to consequently improve his performance.


“The Leader is not only a manager, but also a coach, a role model, and a safety net for his team”


Leadership has a substantial role in this. If your manager is a person that believes in his team, you will feel empowered and supported, which is crucial for your performance. In that sense, we can say that the Mindset of a Leader can influence the performance of his team. Few leaders have that Mindset as a natural way of thinking, others must at first train themselves (yes, it is trainable) so they can be able to motivate their team and enable them to do their best. Therefore, the first step in increasing the performance of a company is to set up a proper management team or to train the existing one.

We can say that there are few factors that are proven to have a positive impact on people and their Mindset. This is where the old story gets its modern twist.

Leaders should listenEvery person is unique. Therefore, a good leader should be able to recognize one’s specific needs, fears, and desires, so he can approach them and give his teammate the support he needs. A person that feels supported is loyal and determined to succeed.

Leaders should connect – A team is always stronger than its individuals. Leaders should know the strengths of their team and he is the one that should use them to create a stronger bond. It is not only important to have proper communication, but also to have an emotional bond between teammates.

Leaders should coachHave a Growth Mindset. It is essential that leaders believe in one’s ability to achieve goals and to give them proper tools to grow. He is a gardener responsible for watering and nourishing the flowers. His positive mind and ability to recognize potential in people, even when they do not see it, and to coach them how to change their own Mindset, is reflected in people’s performance. The Leader is not only a manager, but also a coach, a role model, and a safety net for his team.

Leaders should leadSuccess is hard work. Leaders should always have a focus on the final goal and the obstacles on the journey of achieving them and navigate the team to success. He must create a strong relation between success and hard work, in opposition to relation success-talent (inborn ability). If a person believes that he will succeed only if he possesses certain characteristics, then he will not put any additional effort into achieving his goals.

We must embrace these insights and start acting accordingly if we want to use the full potential of this simple, and yet powerful tool. Luckily, companies recognized the importance and the impact of Grow Mindset, so we hope that the market and leaders will continue to follow this phenomenon.

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