Quickly and easily to emergency medical help

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Generali Insurance Serbia presents a novelty in the domestic insurance market – a free-of-charge call and a chat from abroad in case of need for emergency medical assistance.

Clients who purchase travel insurance, from June 1st, can contact the duty assistant center free of charge via a mobile application Generali Serbia available in the App and the Google Play Store. There are two options available: chat and call. Only a WiFi network is required for free communication with an assistant. Generali Insurance Serbia always strives to develop its services and provides its customers with even better service. The cost of a roaming call can sometimes be higher than the cost of the client’s own intervention during the stay abroad. In order to provide the client with the most favourable service, we have created options for free calls and chats when registering travel insurance damage while staying abroad. “- said Vladimir Milosavljević, Director of the Population Directorate and announced further development of this functionality for other types of insurance.

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